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For twenty-one years, I have been providing 100% cost-free legal help to distressed drivers under State Lemon Laws and the Federal Magnuson Moss Warranty Act, resulting in more than 20,000 consumers receiving new cars or refunds. Through the years, I have appeared in various consumer stories on Lemon Law rights and automotive consumer issues. I take great pride in my career as a consumer advocate and am honored to be named a nine-time Super Lawyer by Law & Politics Magazine (NJ 2005-2006, PA 2007-2018, NY Metro 2016-2018). A major manufacturer even called me "a force to be reckoned with" in an NBC News story. If you are driving a car that has been in the shop repeatedly for repairs, or an extended period of time, call us at 1 -800 LEMON LAW () or visit our website at .
1
Practice Area
28 years | 15,000 cases
Free Consultation
$0 first 60 minutes
State: Ohio
Acquired: 2015
No misconduct found
State: Massachusetts
Acquired: 2013
No misconduct found
State: Wisconsin
Acquired: 2012
No misconduct found
State: New York
Acquired: 2010
No misconduct found
State: District of Columbia
Acquired: 2010
No misconduct found
State: Maryland
Acquired: 2007
No misconduct found
State: New Jersey
Acquired: 1997
No misconduct found
State: Pennsylvania
Acquired: 1997
No misconduct found
1930 E. Marlton Pike, Executive Mews, Suite Q29, Cherry Hill, NJ, 08003
lemonlaw.comFax
100 Ross Street, Suite 330, Pittsburgh, PA, 15219
lemonlaw.com1001 Avenue of the Americas, 12th Floor, New York, NY, 10018
lemonlaw.comOther places you can find Jacqueline online.
29 Client Reviews
Showing 1 - 5 of 5 reviews | General Knowledge
Posted by Gene | March 01, 2018 | Hired Attorney | Lemon Law
Best decision you'll make
After calling 800lemonlaw I was assigned to Jacqueline Herritt. She was incredibly knowledgeable and very accurate regarding expectations. She even went above and beyond in scheduling the sale of my vehicle, as i had purchased it at a dealer located relatively far away. The entire process was pain...
Posted by MARIA | March 10, 2015 | Lemon Law
Thank you for your hard work
What a wonderful company Kimmel & Silverman is (SPECIFICALLY JACQUELINE HERRITT)!!! I reached out to Kimmel & Silverman when I got to the point where my new car was just not safe to drive and I had know where else to turn. From the first phone call to the last call Kimmel & Silverman provided me with...
Posted by Brian | February 19, 2014
Very pleasant to work with
I took several months with many of service records and videos. She kept me in the loop the whole time when she heard anything. She was very friendly and easy to talk to and very knowledgable about the process.
Posted by Phil | February 03, 2014 | Lemon Law
Happy Clients!
When our brand new car went back to the dealership after we had it for only a week; we were told that the car would be repaired , but not replaced. It took Jacqueline's knowledge and tenaciousness to have the Manufacturer purchase the car back after several months of it being at the Dealership wit...
Posted by anonymous | March 06, 2020 | Hired Attorney | Lemon Law
Would not recommend
Jacqueline was not helpful, did not fight for my case and offered me no advice. She also would not return phone calls. I have had an ongoing case for the past 8 months with no resolution. I would not recommend her for your lemon law case.
I am saddened that you feel this way about my representation. As you can expect, I receive numerous voice mails and emails every day, and my team and I work tirelessly to ensure all clients are responded to promptly. When someone elects to post such a comment and mark it anonymous, it does not help me address the issue. You also mention the case is ongoing which could mean that the manufacturer has not offered a settlement to your satisfaction and we are preparing for litigation, which is scheduled by the court. In an effort to ensure that you know exactly what is going on with your case, and to make sure your concerns are being treated with the priority and respect they rightfully deserve, I kindly ask that you either contact me at [email protected] or our Director of Client Services, Michael Sacks at [email protected] as soon as possible. We will go over every aspect of your file with you and make sure you understand exactly what is happening. I respect that this is a stressful time and please know we do all we can for all our clients in an effort to get these matters resolved efficiently and as effectively as possible for our clients. It is what I have built my 20+ career on and I stand by it. Thank you for your consideration.
"Jackie Herritt is the highest achiever at the firm several years running. She is a highly effective negotiator, resolving cases quickly and with the highest degree of skill. Jackie regularly scores at the top in client satisfaction surveys, no surprise given her success rate. She has the universal respect of her adversaries too. If you have a lemon law claim you want it resolved properly quickly, efficiently and with extreme professionalism. You want Jackie to handle your case. She knows how to do her job and she does it very, very well."
"I have the pleasure of working with Attorney Herritt. She is a tremendous attorney who cares a great deal about her clients. It's no wonder that she is one of the most respected attorneys in our industry. I have learned a great deal from her."
"Ms. Herritt has a tremendous record of success for her clients. I highly recommend Ms. Herritt to any client in need of help with a lemon vehicle."
"I've worked with Jacqui for over seven years and undoubtedly know she is one of the most dedicated, hard-working lemon law lawyers out there. She cares about her clients and their issues and works hard for their best interest in every single case. This is the reason she is a nine-time Super Lawyer as chosen by her peers."
"I've worked with Jacqui on numerous cases and know her to be a highly skilled litigator--one who works tirelessly so her clients get the best results possible. She's personable yet tough, intelligent, and effective. It is a pleasure to endorse Jacqui."
"Jacqui is a terrific lawyer. She is extremely smart and knows the law. She is a fierce negotiator for her clients against car manufacturers"
"I have worked alongside Jacqui for over a decade and I can tell you that she is one of the most dedicated and successful Lemon Law Lawyers I have ever met. She works very hard to ensure that her clients receive the best possible remedy and has built an exceptional well-deserved reputation as a consumer attorney and advocate."
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2025
Super Lawyer, Super Lawyers
2024
Super Lawyer, Super Lawyers
2023
Super Lawyer, Super Lawyers
2022
Super Lawyer, Super Lawyers
2021
Super Lawyer, Super Lawyers
2020
Super Lawyer, Super Lawyers
2019
Super Lawyer, Super Lawyers
2018
Super Lawyer, Law & Politics Magazine
2017
Super Lawyer, Law & Politics Magazine
2017
Readers Choice-- Best Law Firm in Philadelphia, Philly.Com
2017
Top Rated Consumer Attorney in NYC Metro, Law & Politics Magazine
2016
Super Lawyer, Law & Politics Magazine
2015
Super Lawyer, Law & Politics Magazine
2014
Clients' Choice Award -- Lemon Law, Avvo.Com
2014
Super Lawyer, Law & Politics Magazine
2013
Super Lawyer, Law & Politics Magazine
2012
Super Lawyer, Law & Politics Magazine
2011
Super Lawyer, Law & Politics Magazine
2010
Super Lawyer, Law & Politics Magazine
2009
Super Lawyer, Law & Politics Magazine
2008
Super Lawyer, Law & Politics Magazine
2007
Super Lawyer, Law & Politics Magazine
2006
Super Lawyer, Law & Politics Magazine
2005
Super Lawyer, Law & Politics Magazine
2002
Featured Article on Lemon Law Career, Northeast Times (Philadelphia, PA)
2002
Louis M. Brown Award for Public Access (Meritorious Recognition), American Bar Association
1999
Best Lemon Law Firm in Philadelphia, Philadelphia Magazine
1997 - Present
Managing Attorney, Kimmel & Silverman, PC, Lemon Law Attorneys
1996
N/A
Eyewitness News PA Lemon Law Rights/ Call-InPhone Banks (2009-2015)
N/A
Women & Car Buying
N/A
N/A
General Motors Mold Investigation
N/A
Lemon Law Rights
N/A
New Jersey Lemon Law Rights/ Call-in Phone Banks (2011,2013)
N/A
Toyota Sudden Acceleration Investigation
N/A
Lemon Law Rights
N/A
Lemon Law Rights & Automotive Consumer Issues
2009
English
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