Douglas Keith Brown

It was a pleasure working with Keith on my estate plan. I appreciated his professionalism and personable disposition. He was patient in answering questions and made it comfortable to discuss the matters involved in this process. I am confident in Keith and his firm to meet any future needs of my fa...mily and me regarding estate planning.

Keith came highly recommended for estate planning and rightfully so. Keith is very knowledgeable, thorough yet practical in explaining the various documents and decisions that we were making. Keith was very patient throughout the process and was extremely mild mannered and easy to talk to. There's no... surprise as to why Keith receives such positive recommendations.

I hired him to do estate planning documents and it took 10 months to complete. After receiving and discussing the 1st draft he indicated I would receive a draft with the revisions I requested in a week. I also received a bill which I paid promptly. After 2 weeks I inquired on the drafts and was prom...ised "next week". This went on for several weeks and "next week" came and went. When I asked why the delay after 7 months, he rudely said "I wasn't his only client". It took the pandemic that shut everything down to get the revised documents. And not only did he neglect to make some changes I requested, he added things and did not tell me. I had to start over reviewing them and I had a lot of questions because it was like new documents. After a couple of phone meetings, he was annoyed with me, said "most clients don't ask questions", tried to rush me through finishing up, and had to charge me more because I was taking up too much of his time. To sum up: didn't listen, annoyed by questions, wants me to have cookie cutter documents, didn't have my best interest, I wasn't an important client I have a full timeline should you need to verify