Alex has exceptional understanding in his field of fair debt collection practice and law! Time and time again he was come through and been persistence, patient and willing to work with my case. He explains the process step by step. He is professional, attentive, and emphatic to the needs of anything I have requested. He authentically cares and comes through with results! It is rare to find someone so easy to work with, authentic and professionally posed to create satisfying results with fairness and dignity.