Douglas Miles Bank

I hired attorney Doug bank for closing a house purchase. It was the first time I hired him and the last time I hired him. Mainly, it is because the whole legal team of Doug bank is lack of honesty, irresponsive, arrogant, and disrespectful. Lack of honesty: They charged some fees which should n...ot be charged in the first place. When I received the closing statement, I called them asking to explain the closing fees, the paralegal Brian refused to answer my call and only texted to me saying that they would go through each fee with me during the closing date. By the closing date, they did not go through each fee. I literally had to ask those unclear fees and found out that some of fees should not be charged. They promised that they would refund them to me. It took more than a month to get the refunded check after I pushed them to do it. It was time confusing. Irresponsive: If you hires attorney Doug bank, you have to use his title search company Barrister Land Services Inc. I had told them that I needed to do title survey for the house at the very beginning. They kept postponing ordering the title survey, saying that the seller might have the title survey. When everything was ready, we were about to close the deal after 7 days, they finally start ordering the title survery, and they tried to expedite the title survey which charged $400 more on me. I refused to do so. I had postponed the closing date in two weeks. All of my application documents were almost expired by then. Then the bank needed to rerun your credit, which would cause additional fees. And you need to resubmit all the documents, such as bank statements and so on. Arrogant and disrespectful: The closing date was even a disaster. The closer Ian is unbelievably arrogant, disrespectful, and a liar. It was the first time I knew his existence, but he claimed that he told exactly how much cash check I should bring. They included all the fees (title search fee, attorney fees, and so on) in one cash check. That was so wrong. Typically, you only need to bring one cash check for the rest 10% down payment. Other fees will be paid by regular checks. I see why they were doing it this way. They were afraid that your checks were invalid. They really should explain it to me. I kept calling them and they refused to answer my phone. Then I just bought a cash check for the rest 10% and a regular check book for the rest fees. Once we found that they want all fees being paid as cash checks. I offered that I could go to Chase bank to buy more cash check. Then the closer Ian kept yelling for this all the time. The closer Ian is a man lack of proper education for sure. Typically, a closer only requires high school education and some training. He is pretty confused how a company generates a profit. I feel sorry for Doug. In the end, both the paralegal Brian and the closer Ian are lame. They are the type of employees that Doug can retain as Doug aims to charge those unnecessary fees that he was not supposed to charge. Their tunnel vision expands their business nowhere. Do you research and stay away from them. I agreed with the first reviewer and should have review the review before hiring Doug.