I hope people see this review as well as the others on this site before hiring Kaitlin. My time with Kaitlin representing me through a long drawn-out case was a constant struggle for proper communication, timely responses to both me and the court, dealing with her showing up late, and making sure she... was doing her "homework" on our case.
It is disappointing to say the least because I happen to find Kaitlin to be personable and likable under possibly different circumstances. After having her represent us over two years, I think her main issue is not wanting/being unable to put in the work when it is needed most. She fails to deliver because she avoids, and procrastinates, ...and avoids, and procrastinates because of personal issues. I happen to know it is due to these issues, because during my last and final meeting with her (before her firm let her go) she broke down and cried to me about them.
On one hand, I am an empathetic person who was kind enough to hear her through, but on the other hand was outraged that these tears came shortly after I had presented her with a string of documented emails and calls that had been unanswered for two months!! During this period of my trying to contact her, there were time sensitive issues occurring that were being blatantly ignored by her. When finally called out and had no other excuse to turn to, she broke down about her personal life. I'm sorry, but I am not her college professor, therapist, doctor, parent, or friend, and happen to have paid quite a bit of money for her services. I found this to be distasteful and unprofessional. Having to work with Kaitlin added an element of stress I didn't need, as my case alone was stressful enough. Why was I paying to babysit my lawyer?
It is my opinion that Kaitlin needs to walk away from this profession, or find a way to consult on legal issues but not actually litigate. While I gave her a low rating on being "knowledgeable" I do think she has the capacity to know the in's and out's of her field, but under her current circumstances she is clouded and unable to perform.
Additionally, while this is a pretty tame review considering the amount of stress she has caused me, I must adamantly reiterate that I do NOT recommended her, and honestly wish she had not represented me from the start. I was able to obtain the file she had on my case, and looking back I can see the shortcuts, dishonest practices (not informing me of evidence, etc), and sloppiness she delivered throughout the case. It is such a shame that a seemingly intelligent woman is unable to deliver even the bare-minimum. If you take a look at her resume, she is unable to stay with a firm more than a year, and from what I have heard and read - she has left on poor terms with almost all of her employers. I hope she does everyone a favor, and moves on from representing people in real-need of legal services.