Shana Siegel

When my father fell ill and needed to move into a nursing home, my family turned to Wanderpolo and Siegel to guide us through the daunting Medicaid application process. Never having done this before, we needed their guidance to hold our hands and walk us through each step. They have failed miserabl...y in this regard. We felt neglected, ignored, disrespected, and foolish. They consistently missed meetings and key deadlines. Their office staff is beyond incompetent, delivering documents late and riddled with mistakes. When Shana Siegel was confronted with these complaints, she made excuses and tried to brush them aside as insignificant. She clearly doesn't understand who is paying her bills. Once they realized their billable hours exceeded the fixed price of our contract, it became very difficult to reach them or get a status on my father's application. We were relegated to the bottom of the pile. The application was ultimately approved, due in large part to my family's Herculean efforts. Run, do not walk, away from Wanderpolo and Siegel.