Kysa Meredith Crusco

I was a client of Kysa’s for approximately a month. I can objectively state that I became increasingly disappointed with my interactions with Kysa (or, specifically, the lack thereof) the longer I retained her as counsel regarding modifying my comparatively straightforward pre-existing parenting agre...ement. During our initial consultation, I found her to be both accommodating and knowledgeable; however, as I worked to prepare for the first mediation session that was rapidly approaching, communication from Kysa and her staff rapidly dissolved. Logic states the closer one gets to his/her mediation date and the more topics that have yet to be reviewed and discussed, there exists an ever-increasing need to have both some sort of acknowledgement as well as guidance from your attorney. I sent numerous emails over the span of days, as well as follow up emails (to make sure they were being received), and multiple times it was not until I called her office that I was informed my email had been received. In the end, even after pushing for responses, I had no other choice other than to seek different council. After ending my client-attorney relationship with Kysa in writing, I can factually state she continued to review documents that I had asked her not to, claiming she did not see said request of termination until a later date. She subsequently billed me in full for these reviews, and refused to provide any thoughts/output/product of said review. All of this money was deducted from my retainer. After receiving my last bill I was left with a very small portion of my retainer, mostly due to these reviews that took place after I formally requested to terminate our professional relationship. Initially, I was told that this retainer would be enough to cover all communication with her, review of my documents and for her to attend a 2 hour mediation session with me; when I received what was left of this retainer (I still, to this date, have not received any product of her reviews, nor did she attend any Court hearings or mediation sessions with me), there was not even enough to cover a single mediation session. I related all of my concerns, in the form of written feedback, to her and her office, basically to provide constructive criticism in regards to my experience, as well as to have some of my concerns addressed. I also asked for the product of the work that I was billed for (and did not receive any output from). I did not receive even so much as a phone call or email back from her, which aligns with my experience with her at that point (and the reason I felt it necessary to retain different counsel). I cannot recommend Kysa in good conscience to anyone looking for a family law attorney. I am extremely grateful that I decided to retain different counsel when I did; proper communication and feedback with my new attorney has ensured that mediation has gone as smoothly as possible.