Robert N. Anderton's Answers

Is there a law that says the party at fault has to respond in a timely manner?

For insurance companies, yes, there is a law. The Washington Administrative Code provides: WAC 284-30-360 Standards for the insurer to acknowledge pertinent communications. (1) Within ten working days after receiving notification of a claim under an individual insurance policy, or within fifteen working days with respect to claims arising under group insurance contracts, the insurer must acknowledge its receipt of the notice of claim. (a) If payment is made within that period of...

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