Bruce Ratcliffe is quite possibly one of the greatest human beings I've ever had the pleasure of speaking with. My husband had a warrant out that we didn't even know about, and Bruce got the whole thing dropped before we even hired him. He was quick to respond to emails, gave us his personal cell number to get in contact with him if need be, and got the whole thing dismissed in under two days of contacting him. We made a donation to his firm for helping us out so much before we even hired him as our attorney! He was knowledgeable, understanding, and just a pleasure to speak with. He won't coddle you but you can tell he cares about the people he works with, and frankly... he is a really amazing person.