Paul handled my case very thoroughly and quickly. I truly believe that he followed every step possible, even when I thought there might not be any hope of success. During the process I had a chance to speak with others facing the same offense. I know now that Paul was more successful than many others regarding his negotiation results. That was very helpful to the bottom line and, along with other positives, made the investment in Paul's services very worthwhile. I found Paul to be very knowledgeable and prepared.