Practice Area:Employment / Labor
Outcome:Improved work environment for all.
Description:Postal Service employees who believe they have suffered discrimination have the opportunity to participate in the REDRESS Program (Resolve Employment Disputes, Reach Equitable Solutions Swiftly). A skilled transformative mediator supports a conversation. The transformative mediator has learned the art of non-directive support, allowing for the parties to address the conflict on their own terms, without added pressure from the third party. These conversations usually result in resolution of the complaint; and they always result in the parties having a better understanding of the situation and each other.