In my particular case, I'd contacted Sherrille in what I deemed to have been the 11th hour. There were more than a few complications. When I first contacted her, she didn't make any promises other than to do her best. She immersed herself in the case, adroitly using her expert knowledge, and brought the case to a successful conclusion. Sherrille is compassionate and she is a great listener. She guided me through this difficult time and at no point did I lose confidence.