I got a VERY GOOD impression of Mr. Haynes' professionalism. Discussing with several other attorneys about a potential medical malpractice case I was often quite surprised with the lack of their professionalism, even rudeness. I had 2 very productive phone-conversations with Mr. Haynes. He also took the time to write me 2 letters, assisting me with my questions. Although Mr. Haynes couldn't represent me with my case, he encouraged me and gave me confidence that I can eventually prevail in a legal action. Thank you very much, Mr. Haynes!