Based on 6 reviews
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I was at a hotel in NC saying goodbye to my son going to Iraq, leaving for a year of active duty with the Military. I was sitting by the pool, and a metal fence fell on me. I ended up with two shoulder surgeries, and much pain for over three years. Due to the laws in NC, I needed to find a NC lawyer to represent me in this case. I live in WI!! I went online, and searched several sites. I found Bob Armstrong as one of the choices. During the first conversation, I knew he was the lawyer for me. He was interested in me as a person, not just the case. We talked, and I knew, by the questions he asked me, he was seeing what kind of person the condition had!! Bob kept in contact with me during the medical procedures and we talked fairlty often. He asked me to do some work, which I think was fair and helpful for the case. He prepared me to go to trial, but we were able to settle in arbitration. I feel because of his great care in presenting the case to the arbitrator and the other lawyer, we were able to settle. I feel Bob really did his homework by getting a fence expert examine the aforementioned fence and having me see another surgeon for a second opinion on my shoulder. He also found animations for the surgires I had on my shoulder, which depicted in very easy to understand graphics - the surgeries I had done on my shoulder. I knew he cared about me as a person, not just what he could win in this case, and I so appreciated that.
3 days after paying off my vehicle I get rammed by an Excursion (I drove a crown victoria). After calling around to a few lawyers Rob responded swiftly. He gave me curtious service and was very realistic about all aspects of the case. I have referred several people to him.
From the moment I met Robert I sensed that he would be the a lawyer I could trust. He made it a point to get to know me as a person, and answered any and all questions I had for him. He never made me feel like I was asking stupid questions, or that I was bothering him when I called or emailed him. He made time for me whenever I was in town (I live in Raleigh) even if I didn't have a pre-arranged appointment. My family also felt comfortable and respected. He and his staff were professional and kept me in the loop as he negotiated through the settlement process with the insurance companies. Throughout the process of my injury recovery Robert kept up with my progress and encouraged me not to give up when I was struggling. His communication was always encouraging and positive, honest and personal. Most of my contact was with Robert directly, so I knew I was getting the personal attention I needed. Robert explained the legal process clearly so I always felt involved in my case. By the time my case was resolved a year later I felt like I had a new friend who just happened to be a REALLY good lawyer! I highly recommend Robert Armstrong!
From the minute I met Robert I was comfortable with him. He was friendly, personable, and easy to talk to. He made it a point to get to know me before we discussed the circumstances of myauto accident. Robert and his staff were professional and kept me up to date throughout my case.He made sure I understood what was happening, and why, so that I could concentrate on my recovery from injuries rather than the case. Robert made the whole process less stressful for both me and my family. I enjoyed working with and getting to know Robert and would recommend him highly.
Robert Armstrong is not only a great attorney but he has become a good friend. Bob represented my wife almost ten years ago in a personal injury case and he did such a fantastic job that we never forgot him. (It helped that he occasionally sent us a few thoughtful items his wife had crafted throughout the years). How many lawyers would even bother to take the time to do something like that. Before I had the pleasure of coming in contact with Bob, I had an attorney that actually chewed me up one side and down the other just for calling his office to ask a simple question about the case he was handling for me. Not Bob. You can call any time and there's always a pleasant greeting as if he's been expecting your call. A lot of times he will call me just to see how I'm getting along.
Bob has bent over backwards to keep me in the loop with every aspect pertaining to my current case and it has been, and will be, a long drawn out process due to my injury. His detemination is relentless and his knowledge of the law and the system in which it works is totally remarkable. I feel completely secure with Robert Armstrong handling my affairs, and so will you.
My van was hit and totaled. I had pain in my back and hand. Bob took my case. He suggested medical professionals who fixed my problems. Bob kept in contact with me to see how I was doing and genuinely took an interest in my well being. We settled the case in a timely manor. All of the medical bills were paid and I'm back to 100%. I would highly recommend Bob.