As stated her office overcharged me $600 and I received no apology whatsoever and she actually went on to say how excellent the person was that overcharged me! Obviously I did not agree. On one occasion when I could not account for whether I had received a large sum of money from my ex husband she said that I probably had it. I later found out that I had not received the money from him. But, obviously from her remarks she didn't give a you know what and this was the person I was paying to represent me!