Wilfredo Oscar Allen

I have to start by saying that I’m glad I didn’t hire this ridiculous “lawyer” if you can call him that since his lack of responsability says otherwise. I called and made an appointment a week prior, once there, the secretary barely ask for my name and with a tone as if I was being robbed she said $1...00! So ok, I mean that was fast I hadn’t even seen the lawyer but I had to pay right away, not even sharks attack that fast but oh well. After an hour and a half I was still waiting to see the lawyer at this point it was crazy suddenly the short haired blonde lady with glasses (oh yeah I remember you!!) said to me and a group of people: “if you want you should go for lunch cause this is going to take a while, but don’t go too far cause once he comes back (well where was he!???) once he comes back it will be fast, probably 10 mins -to which they ask how many people ahead of us? -around 6 more” she said -I need to add they were there when I arrived so that meant 9 ppl ahead of me... I was then transfer to another little waiting area and I was thinking to myself I made the appointment a week ago why am I still waiting?? 30 more mins passed and I thought if he ever shows up he will rush everyone around 8 ppl maybe even all at once say hello then talk for 10 mins and done take all of their money, not caring for helping anyone at all! I was very frustrated, so I went over to the window ring the little bell to which I got no response I then open the little window and to my surprise THE WITCH!! (to be polite since I can’t get close to how disgusting you are mean, rude lady!) on the other side of the window literally yelled at me DON’T OPEN THE WINDOW! I was startled I never expected this reaction from someone who’s there to help at this point was clear to me that this company and their whole staff don’t care at all about people they have no maners at all, they are rude and unprofessional (yes specially you WITCH! who charges on the window you can stick up that bell of yours wherever it fits you better! You don’t treat customers like that!) I had read some reviews about this place most of them BAD but I didn’t want to listen, that was my fault, in the end she said everyone will be attended in the order they arrived to which I asked so what is the point of making an appointment a week ahead???? I just asked my money back and she said she had to wait for the lawyer to make a refund... completely BS! I know how it works is not like I never used a CC before, I decide to leave there and call back later, I left feeling mugged and being yelled at after wasting 2 hours there and didn’t even get to expose my case. I have been calling since to get my money back and there’s always the same answer “I have to wait for him or her and then cal back tomorrow” it’s been almost a week and still didn’t get my money back, I wonder maybe, just maybe... I WOULD STILL BE THERE WAITING FOR THIS IDIOT TO SHOW UP JUST TO TAKE MY MONEY!