Tara Kilby

Tara was confident our case would be fast and simple. She said we were "likely" to get some of our $3,500 retainer back. During the process for building our evidence, Tara made several clerical errors on papers even after we already provided her those details. Of course, we were charged for her to ha...ve to go back and correct her mistakes. At the end, when were expecting a refund, we were sent a bill for an additional $15. I went through the invoice hours and agreed but found that they had charged us the incorrect hourly rate, $50 more than agreed. They acknowledged their error and corrected our hourly rate but when the new invoice came it had ADDITIONAL charges. They decided since we were getting a refund that would charge us for items they didn't originally charge us for. When I questioned the front Admin Rachel, she tells me "You know, Tara didn't charge you for several hours that she could have." basically saying I should shut up and be happy I am getting a refund at all. It should not be a legal practice to send an invoice with a list of charges and then add to those charges once they realize they have to refund us. I would never recommend this attorney for this reason alone. Her representation did aide in our family case but not enough to offset her cost.