Alexandra Gerson

Alexandra does not itemize her bills. Only 2 lawyers at this firm (out of about 16) do not itemize their bills to their clients - Alexandra being one of them. When I got an outrageous bill after just asking to make changes to an already completed estate planning doc - Alexandra and her staff made ...the year before, I asked for an itemized bill to see how my bill to make changes ended up being more than just creating the doc. It turned out my bill was so high because Alexandra did the secretarial, paralegal and small amounts of law work on her own - billing every duty with lawyer hours. The words that described the duties in the "unitemized bill" were changed when I received the itemized bill, such as, "filing documents, filling out a charity form, etc..." were all taken out of the "itemized" bill. So I was charged "lawyer fees" for secretarial work and paralegal work. Also, she rounded "UP" her hours very generously. She wrote me a 2 sentence email and an attached sheet with 3 sentences on it, that was pre-made a year ago and she charged me 60% of an hour to send it to me - that I notarized and sent back which she wrote she "had to file." My "few changes in document" bill turned out to be more expensive than my original creating and completing the estate planning doc in the first place. In conclusion, I asked the law firm owners to review the bill to see if it was fair because I felt extremely taken advantage of and tricked. The law firm had a meeting and ended up telling me I didn't not have to pay any of the bill - which was about $2,000. My experience was extremely disappointing working with Alexandra Gerson. I feel no sense of trust as a now, former client with this young, inexperienced person.