Denise P Redinger

I spoke to Denise Redinger on the phone on a Friday afternoon about getting help with real estate-related paperwork that had to be completed before I could sell my house. She said she could help and told me she could prepare the forms over that weekend. I paid for the service then in good faith. T...wo weeks passed, and I hadn't received the forms in the mail or heard from her (although I did receive an invoice for the charges to my credit card). I called her office twice after that to request status and was told both times that she wasn't available but that she would be given the messages. She never returned my calls. The third time I called, I was told that Denise had said to this person that if I called, to tell me that she would have the forms done that day. I said that since she told me she would have them completed by a certain date and hadn’t, and I hadn't heard from her, I couldn't really believe what she said, and I requested a refund. When I received a copy of the refund transaction from one of her employees via email (who had copied her on the email), I replied and relayed my disappointment. Denise replied and claimed there had been a series of misunderstandings (I don't know what they were; she didn't say), then lied and said that when I called the third time, I was actually told that the paperwork was done but that I said I didn't want it. She also claimed she would email me the forms for free and never did. Instead, she mailed them, and they were incomplete. I had to wait three weeks to find out that the service I'd paid for wasn't performed, thus delaying a real estate transaction I needed to complete. This lawyer also lied and didn't think it was necessary to explain why she had given me a completion date but failed to meet it.