First, I rarely give reviews but I feel so passionate about not having this happen to another family that I wouldn't feel ethical not writing one for Mr. Leibenguth. If I could give no stars I would.
I should have listened to my gut when I first met with Scott L. to consult about his parenting co...ordinator services. Prior to our meeting, he was provided finalized court documents and the custody evaluation report that gave all details of our case, which included abuse, yet when we met was completely unfamiliar with the details of my case. However, because there are so few coordinators in the area, at the time I felt if I have to provide background just once more, no big deal right? Wrong.
Any professional in the family law industry knows that abuse situations are of a sensitive nature and should be approached as such. I came to realize that even after our meeting and when his intervention would be needed (I am the custodial parent and the other parent was consistently breaking the parenting plan) I would have to re-familiarize him. Even when documents provided clearly laid out the issues, it can only be assumed he didn't read the documentation based on the questions he would ask or how he handled the situation.
His communication skills are severely lacking, something required when there are parental disputes that are time sensitive. Three calls to his office in one day went unanswered. It's pretty bad when his answering service is apologizing on his behalf. He lacks empathy and professionalism and its unclear whether he's taken on too many cases and doesn't have the time or if he just doesn't care. My personal observation from his actions in my case is that he highly favors and sympathizes with men, despite what they have done and what is of record.
On the final straw, at my attorney's advice, and when it was crucial we were provided a resolution due to timing, I wrote him a last email (since he doesn't return calls) once again laying out the issue and he brushed me off. After hearing nothing despite providing him with documentation, emails, sections of the parenting plan that were being violated, I fired him. His response? No need to fire me, I quit. Real professional.
When you are a mother trying to protect your kids, and their needs and best interests are on the line, and you've hired someone to be an intermediary to enforce a parenting plan and they fail to do so and then blame you for their lack of performance - there are no words to describe it. It's scary.
Do not utilize this man's services. Period.