I had a licensing issue and didn't know where to turn, and certainly didn't know who to trust. There are so many money hungry lawyers who are quick to take advantage of a client in a vulnerable position, but Kelly is not one of them. Throughout my time working with Kelly, and our correspondence, it was evident that she genuinely cared. Kelly was the first person I spoke with regarding my case, and I immediately knew that she was the one to help me with my needs. When I initially began my attorney search I went to several websites, and couldn't find an accurate review of what my encounter with legal counsel would entail, so for reader ease I will lay it out in the following format:
1. Professionalism: Kelly is incredibly punctual, swift, and diligent with her e-mail and phone responses. I never had to worry if she was going to return a phone call or e-mail; she was always on the ball. I have never known of an attorney to engage in client centered care with such compassion. It did not matter to her if my e-mail was regarding important information, or my own concerns with a situation, she always happily got back to me, and made feel like my case was important and worth fighting for. She also knows her material inside and out, and is definitely a person you that you would want standing next to you in court or representing your name in a legal proceeding. Legal documents that she prepared on my behalf were outstanding to say the least. All documents were pristine and exemplified not only her immense legal knowledge, but also her dedication to making the outcome of my case the best possible. When I decided to seek counsel from Kelly, I also made the personal choice of selecting an attorney 2 hours away from home. Kelly was aware of the distance that I traveled and made every effort so that I did not have to drive to her office; most of our correspondence was through e-mail or by phone and that was perfect for me. Another issue that is generally left unspoken is that when a person is in need of a defense attorney, there is sometimes a feeling of embarrassment. People generally do not want to seek out help from a person who will judge them, relate negative feeling toward them for what happened, or tell them what they "should have done". Kelly never once made me feel negatively judged, or less worthy to attain my goal because of my issues. It didn't matter to her what had already happened (in that sense), what mattered most to her was how we were going to move forward together to rectify the situation with the best possible outcome.
2. Office Staff: Kelly's legal assistant was always very friendly, personable, and prompt. She and Kelly are in constant contact with one another and always know what is happening with your case. The office is very clean, well organized, and you are always greeted with a smile and offer of a beverage.
3. Financial: Kelly has her fees well organized and written out in advance. If you don't understand something, she will gladly explain anything to you and does not become impatient if you need further clarification. She also sends out an itemized fee table to let you know where your money is going/has gone. She was also very willing to work with me and my family to help us with the money we had availible in our budget. I was never concerned with dishonesty with Kelly, and that was very important to me. She did a lot for me, and for my case from her heart. She is one of the few true lawyers out there who has the ultimate goal of helping their client out of precarious situations, and seeing them succeed.
Choosing Kelly was one of the best choices that I could have made, and I am more than willing to refer her to a friend or loved one. I know without a doubt that they would be in safe, educated, and compassionate hands.