John Howard McKinley

First of all, this entire practice has been useless. I have had the absolute worst customer service when it comes to phone calls, emails, and communication, in general. John first came across as knowledgeable, strong minded, and helpful. That was short lived. That persona ended as soon as I left the ...building after our first meeting. Once he had my retainer, his communication was lack luster and basically non existent. I asked countless times for explanations on just how this process actually worked, as it was my first time needing a lawyer at all. He never answered questions directly, and the couple times he finally returned an email, they were short, terse, and rude. Because of him and his late responses, my case took over a year, for a simple divorce. His email responses were over a month in between. He clearly just saw me as a nuisance and not worth his own time. My case wasn't going to render him much money, as it was a simple case to settle, so I gathered he dragged it out as much as possible to charge me as much money as he could. His "assistant" never returned emails or calls. John McKinley is exactly why people have a distrust of lawyers and a general dislike of them. He epitomizes the term lackluster. Do yourself a favor and use an entirely different practice.