Charles Balch Perkins

Cannot say enough good things about Mr. Perkins. I was in a place of great financial jeopardy due to attempts by Prudential to terminate my claim. It was an expensive claim for them to service because it was an own-occupation policy. I was terrified they would terminate the claim and I would be desti...tute. Prudential employees refused to allow claimants to speak to higher-ups to complaint about the servicing of claims. It was by sheer luck that I happened to look on LinkedIn for names of executives working for Prudential Disability. In response I drafted an eight-page letter describing what I had to endure from the company's employees. Mr. Perkins took the letter, edited it down to seven pages, and submitted it to the executives. Shortly thereafter we received an offer to settle the claim. This meant the company could be out of my life forever --- a company that terrorized me from Day One, refusing my claim, lying that they had received the doctor's records, when they had not even been sent, nor had the physician bothered to fill out the claim form. As the result of the settlement, I had essentially eaten Mr. Perkin's lunch. ERISA attorneys make their living by taking a percentage of the claim when it is litigated. My claim was never litigated, but was settled in an unconventional manner, facilitated by Mr. Perkins --- which left him with much less compensation that he would have otherwise received. It was a very compassionate thing to do. Because I felt uncomfortable making off with all the loot, I asked Mr. Perkins if he would accept additional compensation -- so we ended up agreeing on a higher hourly rate. Still, it was small in comparison to what he could have achieved had he let my claim go to termination. I could not be more grateful to him.