Gregory Wilcox

Gregory Wilcox

"Anonymous": It a point of pride for me that I always go the extra mile to provide good service. For example, if I can solve a caller's problem on the phone with some advice, I'm very happy to do it. Further, my initial discussions with potential clients are always free of charge. Finally, I don't always have the answers my clients want to hear, but I do everything within in my power to find a solution to their problems. In an extra effort to make sure that potential clients and I are a good match, last summer I initiated client intake screening by my legal assistant. Above all other objectives, I want satisfied clients. I am very sorry that you have such bad memories of our work together more than two years ago. I am a bit surprised since you wrote to me on February 11, 2019, about some legal authority I had sent to you, "This is very helpful ! Thank you." Throughout our work together I did my best to digest your voluminous and detailed background information of uncertain relevance, and to understand and answer your complicated questions. I do remember you because you were the only client whom I have ever asked to stop talking. Eventually I went far, far beyond the time your deposit had paid for, I had provided all the answers I had, I could not see an end, and I needed to draw a line. I have been practicing elder law for many decades and served more than 2,000 clients; I suppose it's inevitable that at least one former client will not be happy. Greg Wilcox