Kpish Goyal

I am in the same situation as the previous review on this site: having to work with Mr. Goyal on getting reimbursed for a car wash in Emeryville that literally destroyed the driver's side mirror on my BMW. Mr. Goyal is doing his best to not communicate and avoid paying out any reimbursement despite ...dozens of letters, faxes and certified mail. There is no real legal handling here other than avoiding the issue until the situation blows over. This indicates a serious lack of customer service on the part of his employer and begs the question of his own integrity.

Attorney Goyal works for Nakash Enterprises, a subsidiary of Vintners Distributors. They own gas stations and car washes throughout Caliifornia. If you've ever used one of their carwashes and ended up having your vehicle damaged by the washing straps, you've most likely been faced with the unenviab...le task of trying to contact Attorney Goyal for reimbursement of your financial damages. I brought the damages to the attention of the gas station manager as soon as the incident occurred. I asked him if he wanted to take photos of my car or retrieve my broken rear window wiper arm from inside the car wash. He said it wasn't necessary as they have cameras inside the car wash. I completed their claim form right away and was told their company would contact me within a week for reimbursement. The station owner assured me he would provide reimbursement for any gap in payment in the form of free car washes if the company didn't do what was right. (Like I'd want more damage to my car?) I've been calling and leaving messages for Atty Goyal for 3 weeks and he's yet to return my calls or contact me via mail. This business lacks basic professionalism and I now question their integrity. They probably rely on the fact that most damages would be less than a typical insurance deductible, thus leaving the consumer on their own to fight their company. Be careful before you consider working with Atty Goyal. I wouldn't trust his him with my business!)