Todd N. Masuda

Mr. Masuda is a newly hired attorney on a restraining order case. It's been about a month so far. We have sent him certified emails, called the office left a message about the email, and today is the 3rd day and he still has not opened the email. It became obvious that email is necessary since he ...seems to twist words in conference calls. Yesterday in particular he twisted the sequence of a request which would have completely changed the outcome of had it not been clarified by myself. It's obvious to me that he is very inexperienced. It was also frustrating to me that there was other communication within the organization that had not been passed on to him. My brother and myself had to ask him to check into it. Additionally, my brother has had to repeatedly remind him of an important request in answer to OP's attorney.

Earlier this year I found myself in a very unfamiliar place knowing I needed to file for a divorce, but had not idea where to even start because I knew it was going to be an uphill battle and a very difficult process. I got to speak with one of the senior attorneys and he took the time to answer ...questions I had and gave me an idea of the process for a divorce. The next day I payed my retainer fees and within days after that I heard back from the attorney that was taking my case. I decided to hire an attorney to help guide me through this process because I new it was not going to be easy and there were kids and property involved. I wanted to go into this process knowing I had someone looking out for my best interest and someone with the experience and knowledge. Once Todd Masuda took my case he took the time to get to know my situation, my needs and what I wanted out of this divorce. he address my concerns and put me at ease. He also made me feel like I wasn’t just another case he had. I liked that I was constantly updated on the case and when I would call to speak to my attorney he would make time for me and take my call or I would get call back shortly after. Todd Masuda is very knowledgeable, professional and efficient. He made this difficult process as smooth as possible. I felt heard and cared for. I have and will continue to recommended him to friends because I know they will be in good hands. I just want to say Thank You for everything and I’m very grateful to have worked with Todd Masuda.