I was involved in an accident in San Francisco. As traumatic as it was physically and emotionally, I have also soon discovered that I knew very little about my options and the whole process of dealing with car insurance, the other driver, their insurance, my health insurance, and my totaled vehicle. ...At the beginning it was a nightmare. After going to the emergency room, suffering physically, and loosing my car, I have also learned that the other driver is falsely claiming that I had hit them.
However, there is a silver lining to every cloud: I was very fortunate to have chosen the Law Offices of Mr. Boris Efron. This is the best decision I have made, and would recommend Mr. Efron's services without hesitation to anyone who is going through the same ordeal and confusion that I had found myself in initially.
Upon learning details of what had happened, Mr. Efron invited me to his office. During my first visit, I personally met Mr. Efron and Ms. Gayle Lamchick who then handled my case. The office staff was courteous and highly professional. Everyone was there to help, and I was immediately impressed with the law office's diverse, multi-lingual staff (English is not my native language); therefore, communication was very comfortable; I felt that people in this office listened to my story and actually heard me.
The first favorable impression had been confirmed every step of the way from the first meeting and until an excellent result that exceeded my expectations had been finally reached in my lawsuit. Both Gayle and Boris were always available to answer my many questions and address my concerns. Boris's and Gayle's readiness to answer all my questions, and the constant help and encouragement at every stage of my lawsuit were among the many positive aspects of our professional relationship. High professionalism and flexibility of the staff impressed me a lot as did Boris's style of work: always ready for my questions and prepared with feedback for me; always cool, clam and collected (which helped me to improve my confidence); and always making sure that I am comfortable and understand well each and every step taken in my lawsuit. (I have learned a lot!) Boris was extremely detail-oriented and made sure that I understand exactly where we stand in relation to my lawsuit and precisely how I should handle this challenging situation with multiple players involved (i.e., insurance, opposing party, hospital, etc.) Most importantly, Boris had instilled confidence in me that I completely lacked at the beginning of my journey through the maze of what it means to be a car accident victim.
Gayle was very encouraging and willing to talk about some of the emotional issues relating to the accident that went beyond the immediate casework. I believe that Gayle was fighting zealously to achieve a higher than expected compensation for me in my case; however, at the same time, Gayle is the nicest and most personable attorney I had the pleasure to work with while also being emotionally supportive and very caring.
I am happy to recommend Boris E. Efron Law Offices as the place with extremely knowledgeable attorneys who also explain complex things in the most clear way to ensure that the client actually learns while working together with her attorneys as a team every step of the way towards a successful resolution of the case.
I would like to thank Boris, Gayle and the entire team at the Law Offices of Boris E. Efron for doing such a great job on my case and helping me through this traumatic experience.
Thank you!
Eugenia
