Avvo Review Score

4.4 /5.0

109 Client Reviews

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Showing 11 - 15 of 35 reviews | Professionalism

Posted by Shannon | July 19, 2023 | Hired Attorney

Unresponsive team, no progress after many weeks

The support of this team has been a bitter disappointment, apart from Julie's helpful responsiveness. Every appointment was late or no-show, and there's still no evidence the simple letter I paid for was actually delivered five (FIVE!) weeks after my initial consultation. It is difficult enough to ha...ve tenant/move-out issues without adding legal support challenges on top of it.

Kenneth Carlson

Replied last January 27, 2024

It seems that the required letter had been timely sent, but the communication went to the client's junk mail.

Posted by Nai | July 06, 2023 | Hired Attorney

Keep fighting the good fight

I discovered Ken during COVID after my landlady tried illegally evicting me the first time. His website provided me enough direction and confidence to seek renter protections and have the City of Los Angeles intervene. Then she tried again the moment that the moratorium ended and I hired Ken's firm ...immediately. They got me ready for trial and when I showed up prepared and confident her attorney was so rattled that he told the judge: "This is the most well prepared defendant I've ever seen." The next day they dissmissed the case! Thank you Ken, for showing us that renters have rights, and it's not just the landlord's way or the highway.

Posted by Stirling | November 30, 2022

proof of service

Hi Ken, this is the second case you have handled for tenants I am evicting (we won the first one, of course) on the newest case you signed a POS that you served me by email and mail and neither ever showed up, typical of a pro-per but not expected from an atty.

Kenneth Carlson

Replied last January 27, 2024

Obviously, this is from the LANDLORD of our client, making a false accusation to affect our rating.

Posted by anonymous | November 12, 2022 | Hired Attorney

Incompetent & Fraudulent Practice

Ken prefaces by saying, it’s going to look like you’re losing, but our goal here isn’t to have our motions granted, rather we’re playing the system. That system, is a time game. Most of the folks fighting the evictions are exploiting loopholes from the restrictions on evictions and so in essence,... as long as you follow their little roadmap to finality, you milk another 6 months out of your current situation. Where you run into trouble is if you countersue, or file a complaint regarding habitability. As others have mentioned, Ken is competent although incredibly egotistical and lacks any integrity whatsoever. He’s entirely driven monetarily and will fail to communicate unless there’s a pressing reason AND he’s been pre-paid. It’s a crapshoot with regard to who you’ll end up with after Ken performs the consult. We’ve had the misfortune of dealing with Mike Hanna. Not only will you spend thousands on an eviction, but thousands more on a counterclaim suit, you’ll consistently miss deadlines and hearings, be instructed to refuse seemingly reasonable offers to settle and end up significantly worse through it all. Your motions and documents are rife with misspellings, misinformation and glaring inaccuracies—you’ll spend ages editing and revising elementary mistakes. After a year of enduring this, and at hearing how desperate we were for him to just perform, Mike suggested we file bankruptcy as a final last laugh to the landlord. So we paid nearly ten thousand dollars between multiple cases that went no where and weren’t settled, and as the final laugh we can ruin our financial situation and credit for the next five years? We’ve been garnished and will likely have no choice but to do so at this point. I imagine that in cases where landlords are in a weaker position and settle, clients end up happy campers. In cases where the landlords lawyerup and don’t back down folks really get the wrong end of the stick. I would never recommend this route to anyone after going through what we have, and I suggest you learn from our mistakes. These guys are horrendous and Ken (or Mike) no longer represent actual clients in proceedings (you’ll do all the work pro per) because they ran into some legal trouble themselves and came close to not being able practice law anymore. I suggest you do some research before making a decision. All of these folks come with baggage and a unique legal history to include run-ins with the law (on the opposite side of the scope they’re representing), bizarre complaints confirmed by their governing bodies and quirks that can only be defined by their varying levels of veiled criminality. No matter how desperate you are, these jackwagons are not the choice.

Posted by Marty | October 12, 2022 | Hired Attorney

Professional and personal

I can’t even begin to explain how overwhelmed I was throughout this process and how totally confident I was made to feel by Brittany. She went so far above and beyond what I could have ever imagined and she was always so easy to talk to and provided me with the extra boost of confidence when I felt l...ike I was fighting a losing battle. She knows her stuff so well and she will work tirelessly until her job is complete. Even if that means working around the clock on the weekend. Like I said she gave me hope when I thought there was nothing else I could do. She also offered very logical alternatives to each step in this long and stressful process never making me feel forced into any decisions. All the while reminding me that I’m important and the landlord shouldn’t get away with all the horrible things they had done to me in an attempt to bully me out of my living situation. I don’t know too many other attorneys that are able to do all the things that Brittany and her team were able to do and do so well.

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