Richard Robert Carnero

We had paid Mr. Carnero to help with expungement of a case from 1998. Over the course of about 3 years, we are still in the same spot from which we started. He would come back with reasons he could not do it, and every time we would provide information showing we had fixed what he asked. He stated t...hat there was a warrant which we knew nothing about. It was paid that day and he would still say that it was not completed when he had the receipt in his file. When we went in the last time, he pointed the blame at us stating that we had not called, and we took too long. This was after failed appointments on Mr. Carnero's behalf and not returning calls as well. He didn't have the case information in front of him, so when we reminded him of the case he didn't look up once from his phone. What was more important that your client that you could not put your phone away for 5-10 minutes?? He then kicked us out of his office since he clearly had no answers for us. He has taken our money and never completed what was asked of him. He will not sign a substitution of Attorney form nor provide us our case file. We will be filing a direct complaint with the California State Law Board as well. He is extremely rude and incompetent in performing the task in which he claims he can do for his clientele. Save your money and DO NOT HIRE THIS MAN!