Monica Elizabeth Amboss

I am a realtor and I had a legal issue. I called Car legal hotline as we are supposed to. They told me there is a conflict of interest as the other agent working on the transaction called in to them as well. They told me to contact Monica as she is outsourced to help with these matters When there i...s a conflict of interest. She answered the phone and as our conversation proceeded after every sentence I said she gave me a very snappy and angry response. I continued to be polite. We proceeded with conversation, she was having an issue with her computer. My wife walked in the room to say goodbye and I love you to as she left for work (took about 3 and1/2 seconds) . She reprimanded me and said that She does this for free for you so you need to listen up and pay attention. I said ma’am you have been nothing but rude to me for no reason for this whole conversation and I have no idea why.. She said get somebody else to do it and hung up the phone. That is fine that she does this for free but I actually pay real estate dues for legal counsel. They outsourced her so what they have worked out as pay is between them. That is no reason to treat a client that way. Very upset, unimpressed and very disappointed in her service.