Deidre Joy Prozinski

I was desperate to get a loan modification for my mortgages and unfortunately hired Ms Prozinski. After I paid the fee her office was unresponsive to requests for information and she did not meet her commitment to obtain loan modifications for my mortgages. This is especially frustrating since I am f...inancially vulnerable and wasted money with Prozinski.

They just got me. I retained Prozinski and Associates on Aug. 31st of 09 to help me with the modification for my home loan with Bank of America. They took money ($2975) and never did anything except fax Authorization to bank that I faxed to them and they didn't do that until I called on Oct.13th an...d got upset because I had not even been assigned a processor at that time and they had over a month to do their job or at least something. I never even talked to my processor only her asst. Who agreed that my money should be returned. I discharged them verbally and in writing on Oct.19 when I was able to obtained pre-qualification myself after 4hrs on phone with Bank of America and they told me at that time they had not received anything from anyone except me. It was only several days ago when I called Bank of America to check on the MOD that they told me they had received a fax from Prozinski dated Oct. 13th but it wasn’t entered into their system until the 19th of Oct. Bank of America appoligized for the delay because when I talked to them on the 19th it had not been entered into their system and they had told me the incorrect information. Prozinski and Associates sent a letter to me stating that that they would review my case and get back to me by Nov 11th . about the return of my money. Prozinski and Associates knew I was in financial trouble but just kept pushing me off. When I called my Branch in Leesburg they told me that if I would have waited until the 11th of Nov. that I would not have been able to file this dispute. . This company is in no way fair or honest and does not due what they are hired to do.

After a money back guarantee, and 6 months of incompetence by her associates, MOD Squad, REO group. I was denied 3 time for request for modification, all along the way asking for adherance to the money back guarantee for "No reasonable offer of modification" The third time mind you, I not only was I ...denied but was cancelled out of qualifying status. When Deidre finally responded, she said" My Office should have sent this out to you weeks ago, I am close to insolvency and will not honor the money back guarantee ( Breaching Contractual agreement) I am sending you a check for $84 Dollars, have a nice day