Steven Eugene Brown

I had hired them and mostly spoke to, as i was corrected by their manager, their paralegal. And as she pointed out my charges stemmed from 30+ emails! Well if i had gotten responses the first time one email wouldn’t have led to another!! They also accused me of writing the “bad” reviews, which were j...ust my opinion, in light of my bill. Which was not true either i had always thought of writing a review to let other people know of my experience so they can decide, seems i’m not the only one and i agree with all these other reviews. I was sent a quick email in response to my reviews asking me to take them down also threatening to sue me for incorrect title of their employed paralegal which i stated as a secretary, she answered the phones and responded to me the most in emails so i assumed. They had also mentioned payment arrangements and upon first payment settling for a lesser amount. It wasn’t about the money and as much as i was struggling from not working and trying to get my owcp case going it was never about the money. They got their whole amount through my work man’s comp. It was my idea given to me by the nurse at a kaiser workmans comp dept, to go with my initial complaints on my first visit. And that’s what i wanted was to add those to my case, which i got! Once i figured i could do this on my own I didn’t need them or their fees and it was a waste of my time waiting for them to respond. During this time i expected understanding and patience and sympathy, especially from a firm that knows how hard it is dealing with the Dept of labor and why you are having to deal with them. Yes i had a lot of questions and yes maybe i expected answers sooner rather than later but if i was told to be patient and had someone reach out to me versus me chasing a response i think it would of been different. Tho is not a “bad” review to get back at this company i just feel these high priced company’s sometimes are not the way to go for people like myself a single mom out of work all because someone ran a red light and hit me! i didn’t ask for that!! and maybe i expected a more sympathetic someone with a little pulse! I found one and she is out of state but very attentive over the phone!