Payam Mark Shayani

If I could put 0 i would. I got into a car accident 11/12, I was never able to speak to the attorney, Always got the runaround and after a whole year they dropped my case because it wasn't worth their time to go after. They messed up my case by not giving the correct advice and at the end, they walke...d away and left me hanging to dry. And now that I need the original case they are holding back on my files.

I was in an accident in October 2012 and hired this law firm the same month. It became very clear after the first few weeks that I didn't make a good choice; It took me months to get a reply at times, and every time I wanted to drop them, I get a call or an email from attorney Mark Shayani assuring m...e that my communication will be returned within 24 hours and that he is actively working on my case. While I made the mistake of believing him and remained with the firm, my communications continued to be ignored and I usually only get a reply when I express that I no longer want to stay with the firm. I have never seen a copy of the complaint sent to the insurance and when I finally got a copy on 3/10/2012, the letter was incomplete and didn't reflect my case and my unique damages. It was no surprise that the insurance offer doesn't cover third of my losses. I advised in July 2013 that I will not be accepting the offer as it is not fair. On December 3rd, 2013 I advised the attorney AGAIN that I wish to move forward with the lawsuit, to which he replied "I will file the lawsuit this week". I have never been advised by the attorney that there is a deadline to file a lawsuit. I have been trying to get an update on the assumed filed lawsuit since January 2014. Only on March 9th, 2014 do I get a reply. I find out the next day only after picking up my file that it was never filed. A year and a half went by on a case that has a 2 years limitation. When hiring this attorney, I needed help in a difficult time. What I got was someone careless about my best interest, and seems unethically trying to make me miss the deadline.

Payam. You and the rest of your team have done an outstanding job taking care of my case. You really did take the worry out of my hand and guided me through the whole process. Whenever I had a issue or a concern you would get back to me right away. Custom satisfaction is obviously very importan...t to you guys and you show it! Thank you for a outstanding service and I will definitely be using you again. Best, Seena