Russell Burkhast Connelly

Where do begin, I worked with Russell for over a year when he was at Ring & Associates in Fort Collins Colorado. This was for a car accident. Over the course of an entire year Russell didn't get anything done in my case. He had over 50 different times in which he failed to respond. He put in lacklust...er effort which reflected in my settlement amount. He never pushed to get more money in my pocket and It took and entire year to reach a settlement. The same exact deal that was presented in the beginning of the process. The only reason I accepted is because I was tired of dealing with his effort. Miss phone calls, missed emails, wouldn't give me updates for months on end. It was very sad to see how little he cared about me as a client. To put the cherry on top, he accepted the settlement in a frozen account left the firm and didn't bother to tell me. The only reason I ever knew is because I emailed 5 separate times to get a response. He finally responded with "Sorry I no longer work there" So he essential took a year to send a settlement that never changed and accepted it into a frozen account. Appreciate all the hard work you did for me. I highly recommend to any future potential clients to not use Russell, he does not care about his clients.