Robyn Christine Bergman

⭐ 1-Star Review – Unprofessional Conduct and Poor Handling of Serious Housing Concerns I strongly recommend exercising caution before hiring this individual. During an extremely difficult housing situation involving documented mold concerns, we were very disappointed with how this matter was ha...ndled. This individual worked alongside Kim at Mountain Haven Property Management and, in my opinion, failed to provide appropriate professional guidance regarding our serious concerns about the property’s condition. Rather than advising the landlord to consult an attorney experienced in mold-related housing issues and address the conditions in the home, she focused on preparing lease termination documents that appeared to leave us financially responsible for charges we had previously been told would be waived. Kim had communicated that we could terminate our lease without penalties. However, the documents we subsequently received did not appear to reflect that agreement. I also found the communication practices concerning. Important matters were frequently discussed over the phone rather than clearly documented in writing, making it difficult to maintain an accurate record of what had been agreed upon. Families dealing with unsafe living conditions deserve honesty, transparency, professionalism, and accurate documentation—not additional financial pressure and confusion. We have documentation supporting our experience, including communications, property conditions, and mold-related reports. Based on our personal experience, I would not recommend hiring this individual or trusting her to handle sensitive landlord-tenant matters.