Justin Dwaine Niedens

I didn't become a lawyer until much later in life. I am a proud United States Navy Veteran and worked in aviation for over a dozen years before attending law school. My background is blue collar and rose through the ranks by working hard, being dedicated to the task at hand, and maintaining my integrity throughout everything. I have extensive experience in negotiations, conflict resolution, compliance and regulations, which sparked my interest in the law to begin with. Being licensed to practice in the great state of Texas has been the pinnacle of my career to date, as it has given me the opportunity to give client's the much needed "win" they may have never experienced before.

There is a reason lawyers have the reputation we do. There are more bad attorneys than good ones and to separate myself from the rest, I focus on customer service. You wouldn't go into a retail store to buy a 4K television and allow the sales associate to be rude or disrespectful. You would walk out and buy the set from someone who treated you the way you wanted to be treated. That is true in any service industry and sometimes some lawyers forget we are offering a service to our clients.

I have found in my practice that a majority of my clients do not understand what a retainer is or how it works. A retainer is like a savings account that the law firm holds for the client and has two functions. First, it protects you from paying an attorney a lot of your hard earned money and nothing is being done on your case. Second, it protects the lawyer in that at the end of the month when I send you an invoice for work that has been done in your matter, I pull the funds from the retainer. This ensures I have money to pay my rent, employee salaries, and other expenses. As I work your case and the retainer gets lower, it is my job to discuss the status of your case with you and let you know what we still have to do to achieve your goal. Then we discuss replenishing the retainer with more money to achieve the results you want. Once the matter is finalized and our relationship has ended, any balance left in the retainer is refunded to you.