I hired Natasha on June 4th 2016 for a emergency change of custody hearing. My kids were dropped off to me, the non custodial parent by the custodial parent and left for 10 months due to problems taking care of them and problems in the house hold between the step father and my two sons. On may 28th o...f 2016 the custodial parent whom dropped them off asked to take them for the weekend and never brought them back. I have no Idea where they live and hadn't heard from them since. Natasha talked as if she was the one to get the job done in a timely matter for the sake of reuniting me with my kids. I paid my initial retainer fee the next day and had all paperwork needed to her to start my case within 48 hrs of hiring her. I followed up with Natasha the day after sending in my paperwork and she assured me she had everything to get the ball rolling. A week later she sent me a message through the my case website saying she needed paperwork I had sent to her e-mail she hadn't checked. No problem, I thought to myself everyone makes mistakes, even though she said she had everything without checking to make sure. The paperwork to serve the other party was drawn up a few WEEKS later and a date set for July 15th was put in place. After very little communication between us and no phone calls returned till days later, I receive an invoice July 5th. I explained to her that I wasn't expecting a payment "due now", but will have her payment to her that Friday the 10th soon as I get paid. Natasha sent an email back stating she would have to reset my hearing till payment was maid. I begged to keep the date and assured her I would be paying that Friday, which I did. On the 14th of July after 5 pm Natasha called me and said the other party hadn't been served yet and we would have to find a different way to serve her and I would have to pay for that too, on top of the $96.00 I had paid already to serve her. I have been served paperwork before and it is impossible to dodge the constable at your job. I'm starting to feel like my case isn't a priority and I express it through email to her. We reset the date for the 28th of July. I take off work again to receive an email on the 27th stating she had made a mistake and not filed the paperwork to get her served and was sorry and would make things right on her end for the delay. I cant help but be frustrated knowing the paperwork was never filed to have her served in the firs place but shes asking for money the whole time. Didn't have the courtesy to even give me a phone call and explain what was going on. I wait a week with no contact from her about the 3rd rescheduled court date and send a text asking when she would have time for a face to face conversation about things and she replies "go to my website and set a date". I set a date for the free 30 minute consultation and receive an email saying I would have to pay her $275.00 for the 1 hr consultation since I was already a client. Needless to say I didn't go. I received a phone call from Natasha asking why I wasted her time and didn't show. Was this suppose to be some kind of payback and if I didn't like her services I could terminate the contract. I was livid to say the least. I told her exactly how I felt about the services I hired her for with nothing but apologies and excuses for not getting anything done in 2 months on a EMERGENCY change of custody. Natasha had the nerve to tell me my case was terminated and hang up.
Natasha Sherrod is very unprofessional, disrespectful and money hungry. She doesn't have the compassion, empathy or work ethics to be in a field like this. Please don't waste your money and end up like me paying for another layer. Sadly my kids is the one suffering from her heartless actions.
Natasha Sherrod
Replied last October 10, 2016
It is my desire to provide each of my clients affordable, compassionate, trustworthy service. I am sorry you had a bad experience with my firm. Please contact me directly to discuss your specific concerns.