William David Friesenhahn

I'll start by saying that David is a gernally kind and professional guy. Once I got concerns escalated to him, things were handled. With that out of the way... David's "assistant" was very kind prior to taking me on as a client. From then on, every phone call for an update was contentious. She wo...uld lie to get me off the phone. She would tell me how my calls for updates were preventing her from doing her job. She told me no less than 10 times that everything was going as scheduled and she'd call me when there was a change. I eventaully found out that she'd been lying ot me for 3 full weeks. My paperwork hadn't even been filed. It leads me to suspect that they filed ZERO paperwork from January until mid February, while she was learning the e-file system. During that time, I have no doubt that other people were being told what I was, that "everything was fine, we'll call you with an update." Every single call was like pulling teeth. I hired these people, paid tehm, for them to represent my interests. They were less expensive that many competitors, but David is pretty decorated. I'll add that his assitant told me on my first call to "ignore" the reviews posted here. She said Axxo was charging to remove bad reviews. The bad reviews exist for this attorney because it's a horrible practice. If I had to do it over, I would spend 3x what I did or handle it myself before I'd hire them again. This assitant is incompetent and dishonest. Her employer willfully ignores it. She took my number 20+ times in two months and never delivered teh promised callback. I had to call every time, to be treated as an inconvenience, and most times become angry jsut to get teh simplest things addressed.

I appreciated his council, but wish he kept me more informed on what the current stance of my case. Several times I showed to court at 8:30 (which was when the docket called for me to be present) and David did not show until 1:30 PM. When you are traveling out of town to come to court, communication ...would be appreciated. I felt taken advantage of and instead of his legal assistant being knowledgeable or responsible for following up with his clients, one he was hired, I had to beg to get him on the phone. Not professional and reassuring when you are dealing with matters that will ultimately effect a large part of your ilfe.