A Kip Wall

When I came to this company it was in hopes to getting my bills and credit back on track. Once all paper work was in and funds were paid the nightmare began. We would get calls almost every week asking for more paper work and information which I didn't understand because they give you this long list ...of things to turn in. When I would call in to get information or ask questions some of the workers would be become upset and nasty which I didn't understand because its their jobs to know and provide information you don't understand. We completed our plan with this company the end of February. The begenning of March they called us and told us we were supposed to wait to file again and that we have to close out our plan with them.Let me also say they have a upfront fee which is about $300 non refundable fee to file, So by now I am SO UPSET I'M ABOUT TO LOOSE IT! I HAVE NO GOOD THINGS TO SAY ABOUT THIS COMPANY, the only thing is that the lady that works there is NICE other then that this company doesn't do anything but take your money and mess things up worst and you have to try and pick up the pieces. That's what we have to do now and we are not refunded none of the money that we paid to them and got no apology, I wouldn't send anyone to this company not even my worst enemy because what we want thru these last 2 months was horrible.{Hope we never have to speak with or hear from them again} don't care who gets mad i feel like people deserve to know what they may get with this company, hopefully it goes better for everyone else and p.s. make sure to ask lots of questions and do your own research on your case and bills.....