Carole Cukell Neff

Never use services by Carole Cukell Neff. She billed me for her time even when I had no agreement or notification that the initial phone call consultation would cost anything. In March of this year (2022) I was calling around to find an attorney who could help me understand how to set up a trust if... needed to avoid probate for my heirs. I was referred to Carole Neff and a phone call was set up. I was never told that the initial phone call or consultation would cost anything. As a matter of fact, she didn't have my street address. When I raised my initial question, she launched into a long explanation of probate in Louisiana and how laws had changed. I asked her about next steps to get off the phone call as she had talked me out of a trust in the first 2 minutes of the call. Then she said something to the effect of, "Well, if we don't proceed, then nothing, but if we do I'm definitely going to bill you for this time because I gave you a lot of legal advice." I was turned off instantly by this statement as I had not solicited or agreed to pay for any advice, and I thought that would be the end of it. But no, she send an email bill and then spent more time looking up my street address to send me a paper bill for services I didn't agree to, "advice" didn't help me. This law firm should update their practices to avoid this in the future. Bad business.

As a surviving spouse residing in Louisiana with a very complicated ongoing estate problem, I visited Carole Neff after years of uncertainty and lack of intelligent communication, even from hired lawyers (who charged less). While my case is hopeless legally (surviving spouses' rights don't exist wit...hout community property in Louisiana) Carole was different than the other lawyers I had seen previously. She knows how to listen, has a comfy calm demeanor and best of all, provided clarity on a confusing situation. Years of stress melted away after seeing her. When it comes to estate planning and/or woes, it pays to consult with this super lawyer.