Napoleon S. Crews Jr.

From the very beginning of our lawyer-client relationship, I was promised by Mr. Crews that he would work diligently on my custody case and report to me regularly with new information and to meet with me in person to discuss the strategy of my case. Instead, he failed to communicate with me througho...ut the duration, many times taking several weeks to respond to me, both by phone and by email. When he did respond, he simply stated that he had no information and asking for information was pointless. When I asked why he had not made any specific progress, he dismissed my questions and quickly hung up. Unable to acquire the funds to hire another attorney, I was forced to wait two years before I was able to change counsel. In that time, he failed repeatedly to make progress on my case, refusing contact with me, arriving entirely unprepared to my hearings, failing to acquire necessary paperwork or information regarding my case, and eventually stating to me point blank that he did not "have time" to deal with my case as he had "more important" cases he was dealing with. As a result, I've received unfair treatment in court and have yet to obtain sufficient time with my children. When I terminated our attorney-client relationship, I was promised by his office that he would have my file paperwork ready that day, however, when I arrived, I discovered that he had specifically instructed his secretary to only provide me with a small handful of documents and refused to offer my entire to file, the contents of which I was entitled to as my new attorney would be needing them. His reasoning was that he did not want to use so much printer ink. As of now, I have yet to acquire my files from this attorney, nor has he inquired or shown any concern or interest as to why I have chosen to terminate our relationship, although I have offered to provide him with details should he wish to know my reasons. He has shown no interest or remorse whatsoever in his failings in my case or how it has affected myself, my children, or our family.