Joan Marie Hawkins

If I could give her a zero, I would. She did not return phone calls or emails for many days, did not follow through with things she said she would do, did not update me regularly about my case, didn't have correct information about specific rules/guidelines. She did nothing to move my case forward, a...nd charged me hefty fees for things she claimed to have done. "Reviewed materials" was charged to me four separate times, yet there was never any follow-up from her about what her review yielded in terms of a plan.