Brian Michael Douglas

I hired a surveying company to stake the location of my new house. They completed the survey and provided the paperwork very timely - and I promptly paid them. The location was incorrect however, and that is when my nightmare began. They made several trips and kept placing the house in the wrong loca...tion on the lot. The measurements on the paperwork did not match the actual location. They wouldn't answer my calls or meet me at the property. The last straw was when they sent me another bill - marked with a discount for "poor customer service". I was very upset and worried they would take me to court or put a lien on my property. Bryan Douglas put me at ease by explaining the laws for placing a lien. He wrote a letter demanding they refund the money I paid them since they did not provide a satisfactory service. Mr. Douglas was knowledgable and provided prompt, courteous service. He made me feel very comfortable and I would not hesitate to call him if I am ever in need of his services. I highly recommend Brian Douglas.