Mark Gilmore

I want to be fair and respectful in writing this review, because I’m sure Mark and Courtney Gilmore are good people, and I can only speak to my own personal experience with their law firm. I hired Gilmore Law Firm after my accident in 2018 to handle my settlement case. It is now 2026, approximatel...y eight years later, and my case still has not been settled. During that entire time, I have only spoken with Mark once. Most of my communication has been with Courtney. Unfortunately, communication has been one of the most frustrating parts of this experience. There have been many times when I’ve reached out and waited weeks, often around a month, before receiving a response. Courtney has regularly apologized for the lack of communication and given me updates about negotiations, including what has sounded like very encouraging progress and settlement numbers. However, when I respond or ask follow-up questions, I often do not hear back again until weeks later. I understand that legal cases can take time, negotiations can be complicated, and attorneys have many clients. I also don’t want to make assumptions about what is happening behind the scenes. But from a client’s perspective, going approximately eight years without resolution and consistently struggling to receive timely communication has been extremely discouraging and frustrating. I’m writing this because I believe prospective clients deserve to know what my experience has been before deciding who to hire. If you choose to work with this firm, I would strongly recommend having a very clear conversation upfront about expected timelines, communication frequency, who will personally handle your case, and how quickly questions will be answered. I genuinely wish Mark and Courtney well, and I hope my case is ultimately brought to a successful conclusion. But based on my experience to this point, I cannot recommend the firm without serious reservations regarding communication and the extraordinary amount of time my case has taken.