I do not see how doing the same job for the same employer at the same location would violate one's H1b status or require any amendment.

You need to file for a 212(e) waiver, which could be based on hardship. It could be based on your fear or persecution, or perhaps a 'no objection"...

Since you requested an extension of status and you have not yet received it, you may write that your request for extension is pending.

Contact customer service and if that fails, your senator or congressman for help. USCIS may claim you never did the biometrics and could deny,...

It is true that there is a pause on applications for the banned countries right now. You will get a receipt, and an interview, but as of now, no...

I have not seen USCIS is willing or able to refund incorrectly filed applications, or apply the fees to other forms.

I cannot see if you were granted an extension of status. If you were, you must start immediately. If not, you must seek consular processing.

You could call customer service and ask but it seems to me that if they do not allow it for individuals, and you are not a corporation or business...

It would be a good idea to be upfront and address every issue regarding 212(e) and not to hope they won't catch it. You do not want to be charged...

She can certainly try, but she should have proof of the duration of her trip and how she will support herself while she is in the U.S.