Robert Jonathan Klein

Do not use this firm if you have an urgent legal matter and expect them to be responsive and professional on the administrative side of things. They performed a recent divorce case for me. Here are the results: 1. Very slow to respond. Rarely reply to calls and emails during the calls. Everythin...g seems last minute. 2. If you are using any sort of legal benefit assistance (such as through your employer's group legal plan) be very careful. My case close 9 weeks ago and I still have not received my reimbursement from the Firm, although they were paid. Their office staff is not very friendly and unresponsive; especially, when you call to follow up on outstanding items or pending tasks they have not responded to earlier. The attorney I dealt with, Mr. Kevin McHugh is a nice guy and "when" he is actually available, he's very effective in court proceedings. Unfortunately, the lack of follow up from the firm itself in all matters is lackluster and overshadows his professional capability. This firm was very disorganized in my experience. I was essentially forced to use them because they were the only ones available for my group legal plan for this case to avoid a conflict of interest of other firms I could have used locally. It could be that my group legal made me a 2nd class citizen in the Firm's eyes; however, I paid a proper retainer to them up front. Clients should not be treated this way! Shame on them for impacting my livelihood and being very unprofessional. Caveat emptor!