Daniel Robert Zeit

This is pertaining to the incident at my Toyota Dealer, Classic Toyota on Green Bay road. Why would they do this to their good customer like me? Why not let me go in the office. Why was the young guy (Adam) be blocking the door. I wanted to go in the office, so I picked him up, moved him to the side ...of the door and entered. The Waukegan Police called me and asked me to come in - I refused, and they said the Warrant will be issued. I cited my health issue as a reason not to come in. Do you want me to get something from my Cardiologist that will say I have a very weak and bad heat and that is why I can't come in. The stress may kill me. I want to report to you the details of today's my incident at Classic Toyota in Waukegan. First, a little background. I purchased a Prius battery few days ago there. After touching base with my neighbor, I found out from him that I already had purchased a new battery about 6 months ago. My memory is failing me (I have onset of Alhzeimers), so I am glad that my neighbor remembered. Right away, I called the dealership and they verified my previous purchase of the battery. Bill, the manager, personally called me at home and told me that if I returned the new battery in its original condition, then a refund would be issued. I told him that I will not be able to bring the battery on Thursday, the 31 of Jan, but I will be there on Friday the 1st of Feb. I arrived at Classic Toyota at about 1:30PM I came from the overhead doors side. I temporarily parked my Prius outside, close to the overhead doors. I lifted the heavy battery out of the car and walked in thru the service area with intention of leaving it by the doors to Customer Service area. I almost accomplished this task, but not quite. Classic Toyota employee, I believe his name is Adam, told me: "You can't leave this here! It is not a disposal for batteries". I tried to tell him that this battery was sold to me few days ago and I am returning it, but he would not listen to me at all. When I tried to walk in the Customer Service area, he blocked the door and said: "Get out! Get out of here! I will not let you in! Get out now!" I still wanted to go in there, I managed to do it after I pushed myself in the Cust Serv office. This really enraged Adam - he decided to call the police and file a report. I said, I want to park my Prius and walked out. I suffered from a failed heart condition and I started to feel bad. I was afraid my heart would completely fail me , so I drove to my doctor's office and then later, obtained additional heart medication. I feel better now. Much later, I returned to Classic Toyota. The guy there treated me nicely. He assured me that the battery is in Bill's office and eventually I will get a refund. My wife told that the police came to my house and asked for me and my cell number. The police called me on the cell and asked me to come in for a statement. I contacted a lawyer and he adviced me against going to the Police station. He told me to just wait for a warrant. I also called Bill and my impression is that Bill is taking a side of Adam, I sensed un-friendliness towards me, a valued, long time customer. I am sad and un-happy of what happened today. If only Adam was a little more diplomatic and if he would not take this immediate, aggresive stand, if only I would just walk out, back thru the overhead doors, toward my car and came back thru the front, then this would not have happened.