Denis M. Gravel

When I first began working with Lindsay J. Roalfs ( Now at Denis Gravel) she came across as an intelligent , if not spunky individual whom I thought would benefit me in court. In my last court date , she showed up, but neglected to tell me she was leaving her firm that day!! I found out because the... old firm emailed me the following Monday to let me know she resigned! In spite of that I decided to continue with her at her new firm, even though I knew I had to pay a retainer again! I agreed to come all the way to the office in Gurnee from downtown to make a payment and sign paperwork. I had a question for the young "lady" who was behind the counter and proceeded to hand her my CC for payment. She then says we don't take credit cards. I responded that I had literally called the office 20 minutes ago and the person who answered assured me that they do take CC. She then walks off in a very unprofessional manor and states "he has a funky attitude" mind you there were clients and co-workers in the office all of whom could hear. Then my attorney Lindsay walks up and proceeds to berate me in public , in front of her staff, and clients ,like I am her 7 year old son. She screams (literally) at me to "get out of her office" that she "told me we don't take CC (what legitimate law firm doesn't take CC?) and I'm calmly trying to tell her fine I will go and make a cash withdraw. She then screams at me "Get out of MY office" and she is "no longer working on my case". This was all in plain view of both clients and coworkers. I have NEVER experienced such a blatant display of unprofessionalism in my life! None of this is made up, and almost brought me to tears, as I walked out of the office. To think a woman with a law degree would chastise a client of hers like a child in front of both clients and staff is appalling! This after me having already paid thousands of dollars. There are many lawyers out there who wont treat people like a piece of trash and I STRONGLY recommend anyone go elsewhere. I have retained a new firm and are in the process of contacting the ARDC, as no one regardless of circumstance should be humiliated , especially in front of clients and coworkers, completely and utterly unacceptable. Buyer beware!