W. Michael Garner

When an attorney is needed, it's almost always when there is a great deal of doubt, uncertainty, and anxiety. We were fortunate in that we were introduced to Mr. Garner. After trying to resolve the issue with corporate headquarters on our own with no progress, we hired Mr. Garner. We immediately... appreciated Mr. Garners forthright and honest assessment. He answered all questions and concerns in a manner that was professional, courteous, and friendly. His communication style allowed us to feel that he not only understood our legal and financial position, but our emotional position as well. Very empathetic to our situation. We honestly don't have enough good things to say about Mr. Garner. He returned our phone calls and emails in a timely fashion. We never had to contact him for an update or had to ask a question twice. We feel he was very efficient with his time and fair with his billing. After working to resolve the issue with corporate, we truly felt we were fighting an uphill battle. At best, we were hoping to see 50% of our investment back, but realistically thinking 30% was the likely outcome. I don't have the words to explain how it felt when Mr. Garner called to let us know we were going to be receiving 100% of our investment. This was better than we had ever hoped and faster than we could have imagined. Hopefully you will never need the services of a franchise attorney, but should you find yourself in a situation for which there appears to be no solution, don't waste any time or create more frustration and uncertainty. Contact Mr. Garner immediately. It's a decision you won't regret.