Douglas J. Rooks

Very disappointed with the unprofessional service received from Mr. Rooks. He was hired to represent two issues for a pending court hearing - one being terminating a fraudulent PPO put against me by a vindictive ex and another for health insurance coverage for my daughter. He was hired for a period ...of a few weeks and during that time the health insurance coverage issue was resolved without requiring his services and I was misled by him regarding the PPO being terminated. When we went to court, I sat in a room alone for hours while he communicated with my ex and his lawyer in another room and negotiated everything for the benefit of my ex. He did not get the PPO expunged stating I would have to take it to court with a jury, etc. and I get a bill for almost $5000 ! I was billed separately for the two issues that were dealt with at the same time during our two conversations by phone. We had one face-to-face visit prior to court as I lived in another state. Fees and time increment charges were overly exaggerated and falsely recorded. I feel I was misrepresented by Mr. Rooks and charged outrageous fees for services that were not rendered.